FAQ

How long will my order take to arrive?

Orders are processed in 1–3 business days and typically arrive within 7–15 business days, depending on your location.

Where do you ship?

We ship worldwide.

How can I track my order?

You'll receive a tracking number by email as soon as your order ships.

What payment methods do you accept?

We accept major credit and debit cards and PayPal through a secure checkout.

Can I change or cancel my order?

If you need to change or cancel, contact us at contact@lunembra.com within 12 hours of ordering and we'll do our best to help before it ships.

Still have questions?

Reach us any time at contact@lunembra.com.